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Do I need to be a YMCA member to access the wellbeing portal?

No - our wellbeing experience, including free video content, is open to all. 

Create an account or log in here.

Do I need to be a YMCA member to participate in small group health coaching?

No. This program is open to all.

How do I sign up for small group health coaching?

To register for one of the two cohorts, visit our main website.

Where are small group health coaching sessions hosted?

All sessions are held virtually, meaning you can comfortably participate from anywhere with an internet connection. You must access the session meeting through your Wellbeing Account. 

One-on-one health coaching services are offered both virtually or in-person.

What day and time are the small group health coaching sessions held?

All sessions are held virtually on Tuesday from 7 p.m. – 8 p.m. CDT.


Immune Resilience:
Tuesday, September 6, 2022
Tuesday, September 20, 2022
Tuesday, October 4, 2022
Tuesday, October 18, 2022
Tuesday, November 1, 2022
Tuesday, November 15, 2022
 
Mental and Emotional Wellbeing:
Thursday, September 8, 2022
Thursday, September 22, 2022
Thursday, October 6, 2022
Thursday, October 20, 2022
Thursday, November 3, 2022
Thursday, November 17, 2022

What happens after I purchase and register for small group health coaching?

If you do not already have access, you will receive an email inviting you to the wellbeing portal within 72 hours. After you log in, you will be asked to complete two short intake forms. You will then be contacted by your coach to schedule a one-on-one discovery session (which is included with your small group health coaching purchase). Finally, you will receive access to program materials on the first day the program begins.

What if I need to change or cancel my registration for small group health coaching?

You may transfer your registration to a different small group cohort up to seven days before the first session begins. There is no charge for this transfer. A space must be available within the new small group cohort prior to transferring. Registration cannot be transferred to a different participant. To change your registration, contact us.

Due to high demand, we encourage you to transfer or cancel your registration if your plans change to allow others to take your reservation. If you miss two of the six group sessions, you will no longer be eligible to attend any remaining sessions. The program fee will not be refunded.

Cancellation Policy

Cancellations are accepted up to seven days before the first group session begins. Full refunds will be given for any written cancellation submitted at least seven days prior to the cohort start date. To cancel your registration, contact us.

Additionally, the YMCA may cancel a small group cohort series if the cohort does not adequately fill with participants. In this event, full refunds will be issued to all enrolled participants, and participants will receive priority waitlist placement within a future small group cohort. Notice of cancellation will be provided via email.

For further questions on registration, attendance, or cancellation, please contact us.

What kind of tasks will I be asked to do in small group health coaching?

To help you maximize the value of this small group health coaching experience, you will be asked to participate fully in all coaching sessions as well as complete assigned homework (e.g., assessments, journaling and creation/execution of goals).

If I request an account to join the virtual wellbeing community does that mean I am signed up for small group health coaching?

No. Our wellbeing portal will give you access to our wellbeing video library as well as the ability to schedule a free health coaching consultation or book a one-on-one appointment. To register for small group health coaching, visit our main website.

If I purchased a wellbeing service, how do I schedule an appointment?

Once your purchase is completed, our YNORTH Administrator will reach out to help you schedule your appointment with your preferred practitioner.

I would like to participate in multiple sessions with a health and wellbeing coach. Do you offer packages or subscriptions?

Yes. We offer both a subscription and a wellbeing bundle. An automatic discount is provided on any 4 or more sessions. We also offer the following health coaching subscription options:

Do you offer scholarships for wellbeing services?

Yes. Need-based scholarships are available, please click here to apply.